Compared with other babies, some babies are born with smaller tear ducts, what is the worse, they have crusty eyes. In fact, it is not a serious problem. There are some reasons for this system; maybe it is caused by caused by bacteria or a blocked tear duct. Certainly, you should go to the doctor to get the exact answer. However, we have so many home remedies to cure this system. Firstly, breast milk is the sweet way to improve this bad condition, because breast milk is so nutritious. Secondly, use a warm wash cloth to wipe the baby's eyes and face, in the same time you could massage the area under your child's eyes. The warm cloth can remove the ducts as well as the breast milk in some certain. Your child will have better condition with these suggestions; do not worry about much it. You could go to see your doctor if you want to immediate reply. Hope this information will help you a lot. Best wishes.